crawdad62
Aug 25, 03:21 PM
I was a "Helper" in the discussions and I'm now a "Level 4." I've been around the discussions for quite a while. I can't say anything about the support people are getting on the phone by personal experience but I've seen a lot of rumblings on the discussions.
As was stated it's hard to gauge exactly how people are treated because most are frustrated even before they call. Same thing happens in the discussions.
My only dealings with Apple Support was a few years ago. On Christmas day the modem on my Pismo went out. I just for a lark called to see if anyone was in and not only was someone there I was taken care of quite nicely. The next day I had a box to send it off and three days later I had it back. Not bad for a notebook that was about two weeks short of the warranty expiring.
I think that Apples growth of late might be the cause of some problems. They've got a bunch of new user (switchers) that might need a bit more "hand holding" (and that's not meant to be derogatory, it's just people that aren't exactly used to Mac in general).
I know one thing for sure. Apple's decision to let their Discussions staff go wasn't a good thing.
As was stated it's hard to gauge exactly how people are treated because most are frustrated even before they call. Same thing happens in the discussions.
My only dealings with Apple Support was a few years ago. On Christmas day the modem on my Pismo went out. I just for a lark called to see if anyone was in and not only was someone there I was taken care of quite nicely. The next day I had a box to send it off and three days later I had it back. Not bad for a notebook that was about two weeks short of the warranty expiring.
I think that Apples growth of late might be the cause of some problems. They've got a bunch of new user (switchers) that might need a bit more "hand holding" (and that's not meant to be derogatory, it's just people that aren't exactly used to Mac in general).
I know one thing for sure. Apple's decision to let their Discussions staff go wasn't a good thing.
ergle2
Sep 19, 10:08 PM
Yeah and they werent in Macs, so I didnt care.
Why do you care?
Why do you care?
brewser
Apr 7, 11:50 PM
This notion that Best Buy is the only one hoarding stock is typical of the stereotypical Apple fan. And once again, I've never bought Apple or Mac products at Best Buy because the staff are not knowledgeable in most cases, the same way I never bought a Mac at Circuit City for the short period they carried Macs.
But which stores are well stocked the best with iPads?
See if you can guess. I'll give you a hint, it begins with an A.
Sure you can say, those are Apple's rules, deal with it, but that doesn't make it right.
The truth probably is that some Best Buys are probably near Walmarts and Targets so they don't want to be out of stock for 2-3 weeks while Apple hoards stock at its stores. I'm sure none of them want to be out of stock for 2-3 weeks and suspect that Best Buy is the not the only offender of conserving stock due to Apple's inability to meet demand.
Not one of these chains wants to be known as the chain that didn't have iPads for 2-3 weeks giving consumers the impression they don't carry it anymore!
The only difference is Best Buy got CAUGHT!
I would bet that this directive came from corporate and applied to a limited number of stores that were faced with the possibility of being out of stock for an extended period of time.
People can conjecture here all they want, but no one really knows the details of Apple's supply promises vs. what it delivered with any of these chains.
You are an idiot to believe any of that. BB wants to save stock for their Sunday ads. That is the drive to bring customers in. They do this with any limited product. It's their nature. They need a certain number that matches their ad. They will tell you they are out of stock but they are waiting for Sunday.
But which stores are well stocked the best with iPads?
See if you can guess. I'll give you a hint, it begins with an A.
Sure you can say, those are Apple's rules, deal with it, but that doesn't make it right.
The truth probably is that some Best Buys are probably near Walmarts and Targets so they don't want to be out of stock for 2-3 weeks while Apple hoards stock at its stores. I'm sure none of them want to be out of stock for 2-3 weeks and suspect that Best Buy is the not the only offender of conserving stock due to Apple's inability to meet demand.
Not one of these chains wants to be known as the chain that didn't have iPads for 2-3 weeks giving consumers the impression they don't carry it anymore!
The only difference is Best Buy got CAUGHT!
I would bet that this directive came from corporate and applied to a limited number of stores that were faced with the possibility of being out of stock for an extended period of time.
People can conjecture here all they want, but no one really knows the details of Apple's supply promises vs. what it delivered with any of these chains.
You are an idiot to believe any of that. BB wants to save stock for their Sunday ads. That is the drive to bring customers in. They do this with any limited product. It's their nature. They need a certain number that matches their ad. They will tell you they are out of stock but they are waiting for Sunday.
Super Dave
Aug 6, 12:04 AM
P.S. How about seamless MSN/Yahoo! Messenger support in iChat?
I would LOVE if that happened, but there's no evidence of it other than that I daydream about it.
David :cool:
I would LOVE if that happened, but there's no evidence of it other than that I daydream about it.
David :cool:
Cachiro
Apr 6, 04:55 PM
[QUOTE=
Xoom.... I say Fail.
[/QUOTE]
Popeye, you hit a nail on the head.
:D
Xoom.... I say Fail.
[/QUOTE]
Popeye, you hit a nail on the head.
:D
Jerry Spoon
Aug 5, 03:39 PM
I think 10 AM would be a more likely time for the Stevenote?
Uh...I hope so. If not, I'll be up at midnight getting ready to watch the keynote. I don't think I'd be worth much at work the next day.
Of course, I won't be worth much watching it at 10 am on Monday either.:D
Uh...I hope so. If not, I'll be up at midnight getting ready to watch the keynote. I don't think I'd be worth much at work the next day.
Of course, I won't be worth much watching it at 10 am on Monday either.:D
Moyank24
Apr 27, 12:02 PM
I'm not a birther. But I would love to know why the certificate looks new when the president is nearly 50. Now I'm about five months older than he, my original birth certificate has faded. The certificate he produced clearly isn't the original. Or if it is the original, it's astoundingly well-preserved.
He hasn't been carrying this around for 50 years. Did you actually read the article?
The White House also released a letter from the president on April 22 requesting two certified copies of his original certificate of live birth. Also released was a letter from Loretta Fuddy, Hawaii's director of health, approving the request.
The president's personal counsel, Judith Corley, traveled to Hawaii to pick up the documents and carried them back to Washington on a plane. The documents arrived at the White House around 5 p.m. Tuesday.
He hasn't been carrying this around for 50 years. Did you actually read the article?
The White House also released a letter from the president on April 22 requesting two certified copies of his original certificate of live birth. Also released was a letter from Loretta Fuddy, Hawaii's director of health, approving the request.
The president's personal counsel, Judith Corley, traveled to Hawaii to pick up the documents and carried them back to Washington on a plane. The documents arrived at the White House around 5 p.m. Tuesday.
Kwill
Apr 7, 11:56 PM
:mad:Best Buy told me today that they had them in but Apple would not let them sell them. I have been going for two weeks every other day and they finally tell me they have them and can't sell them. I hate this crap. I want my IPad 2.
Explains why Apple is opening up Toys R' Us as another outlet.
Explains why Apple is opening up Toys R' Us as another outlet.
starflyer
Nov 29, 11:03 AM
Oh yeah - for anyone who thinks most music these days sucks, you're just looking in the wrong place. Major labels ceased to produce anything of worth quite some time ago. Dig a little deeper and there's a wealth of wonderful music being made right now (and over the last 10 years specifically).
I'll help you dig...
www.sf59.com
www.toothandnailrecords.com
www.themilitiagroup.com
www.velvetbluemusic.com
www.jadetree.com
I'll help you dig...
www.sf59.com
www.toothandnailrecords.com
www.themilitiagroup.com
www.velvetbluemusic.com
www.jadetree.com
starflyer
Mar 22, 02:23 PM
not enough RAM
Not enough RAM to do what exactly?
Not enough RAM to do what exactly?
Moyank24
Apr 27, 12:02 PM
I'm not a birther. But I would love to know why the certificate looks new when the president is nearly 50. Now I'm about five months older than he, my original birth certificate has faded. The certificate he produced clearly isn't the original. Or if it is the original, it's astoundingly well-preserved.
He hasn't been carrying this around for 50 years. Did you actually read the article?
The White House also released a letter from the president on April 22 requesting two certified copies of his original certificate of live birth. Also released was a letter from Loretta Fuddy, Hawaii's director of health, approving the request.
The president's personal counsel, Judith Corley, traveled to Hawaii to pick up the documents and carried them back to Washington on a plane. The documents arrived at the White House around 5 p.m. Tuesday.
He hasn't been carrying this around for 50 years. Did you actually read the article?
The White House also released a letter from the president on April 22 requesting two certified copies of his original certificate of live birth. Also released was a letter from Loretta Fuddy, Hawaii's director of health, approving the request.
The president's personal counsel, Judith Corley, traveled to Hawaii to pick up the documents and carried them back to Washington on a plane. The documents arrived at the White House around 5 p.m. Tuesday.
ccrandall77
Aug 11, 03:15 PM
There is a huge difference between an OS and a cellphone standard. Having two cellphone standards is like having two internets. You as a customer have no idea weather you use CDMA or GSM. I dont know about you, but I use my cell for talking end send/receive data. I dont give a rats ass whether this done through code division or time division...
Yes, but I do notice that my data transfers are about 5x faster on my EVDO phone than on my EDGE phone and I don't get nearly as many dropped calls when switching between towers like I did when I used T-Mobile and Cingular.
Yes, but I do notice that my data transfers are about 5x faster on my EVDO phone than on my EDGE phone and I don't get nearly as many dropped calls when switching between towers like I did when I used T-Mobile and Cingular.
.jpg "Modern Warfare 2 developers")
Multimedia
Sep 14, 05:56 PM
:eek: :eek: What's planned after 8 core processors? 16 cores on a chip? Seriously?? :confused: :confused:Not sure about beyond 8 which can be paired into a 16 core Mac. Perhaps. Too far out to tell although it is casually mentioned in the roadmap.
wizard
Apr 6, 04:05 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
For a programmer dealing with Terminal, Xcode, Netbeans, Eclipse, etc (not graphic intensive softwares), would this macbook air be a better deal than the 13/15" Macbook pro?
Anyone?
It depends upon the programmer doesn't it?
One concern I would have is wear on the SSD. Due to that I couldn't recommend the current model with it's limited SSD size. Look at how much space your current installation uses and then multiply by 3. That ought to give you enough excess capacity to assure that wear leveling works to your advantage. Considering how my machine is set up that would mean about 350GB of SSD.
In any event why would you even ask if an rumored un released machine is suitable for your usage? There are many factors to consider and to evaluate them you need the machines real specs nit rumors.
For a programmer dealing with Terminal, Xcode, Netbeans, Eclipse, etc (not graphic intensive softwares), would this macbook air be a better deal than the 13/15" Macbook pro?
Anyone?
It depends upon the programmer doesn't it?
One concern I would have is wear on the SSD. Due to that I couldn't recommend the current model with it's limited SSD size. Look at how much space your current installation uses and then multiply by 3. That ought to give you enough excess capacity to assure that wear leveling works to your advantage. Considering how my machine is set up that would mean about 350GB of SSD.
In any event why would you even ask if an rumored un released machine is suitable for your usage? There are many factors to consider and to evaluate them you need the machines real specs nit rumors.
seenew
Aug 26, 06:15 AM
Well, as its been said that only the bad issues get brought up, I'll share my feelings.
I've had nothing but good experience with Apple. When I first got my 5G iPod, I bought the old iTrip along with it from Apple.com at the same time. Well, of course, later I found out that model of iTrip was not compatible. I called Apple up and told them I bought an incompatible product that was listed alongside the 5G iPod on their site. Basically they told me I should be more careful next time to check for compatibility, but then they refunded me the full $40 and told me just to keep the iTrip. I sold it to a friend. :)
Later down the road, I managed to get a HUGE dent in the back of this same iPod, and it died. I sent it in for repairs, and they sent me a new one (or refurb) really quick, and free of charge. It wasn't even covered under the warranty! (physical damage, that is)
I'm running a 20" Intel iMac, and so far for 2 months I've had no problems, and I hear that once you're past the 3 month mark, you're probably good to go, so I'm waiting..
I've had nothing but good experience with Apple. When I first got my 5G iPod, I bought the old iTrip along with it from Apple.com at the same time. Well, of course, later I found out that model of iTrip was not compatible. I called Apple up and told them I bought an incompatible product that was listed alongside the 5G iPod on their site. Basically they told me I should be more careful next time to check for compatibility, but then they refunded me the full $40 and told me just to keep the iTrip. I sold it to a friend. :)
Later down the road, I managed to get a HUGE dent in the back of this same iPod, and it died. I sent it in for repairs, and they sent me a new one (or refurb) really quick, and free of charge. It wasn't even covered under the warranty! (physical damage, that is)
I'm running a 20" Intel iMac, and so far for 2 months I've had no problems, and I hear that once you're past the 3 month mark, you're probably good to go, so I'm waiting..
Macnoviz
Jul 21, 02:23 AM
I think that the surprise will be next month when Steve J is talking about Leopard. He'll mention something like, "You might have read a bit about a new chip from Intel called Kentsfield. You might like to know that Leopard is designed to take full advantage of Kentsfield when it's released." He really doesn't need to say anything else - that alone will drive MS nuts.
Maybe they will want to implement it pushing the release back to december:D
Maybe they will want to implement it pushing the release back to december:D
jrhone
Sep 13, 11:58 AM
Man, I don't know why people keep saying this. On OS X, *all software utilizes the extra cores*. The only way it wouldn't is if you have less than 8 processes running, which I guarantee you that you don't. (System alone requires 20-30 processes to run.)
Granted, 8 cores won't make Mail open up faster, but there are still plenty of ways to use those cores, and that's only going to increase as apps are re-written to be more heavily multi-threaded.
NOT TRUE....The Quad core G5 people are in an uproar because Logic Pro only uses 2 cores on the G5....they updated Logic Pro so it uses 4 cores, but the G5 Quad still only uses 2 cores....there are also photoshop actions that are NOT multi core aware so will only run on one core.....Hopefully 10.5 will make all this irrelevant.
Granted, 8 cores won't make Mail open up faster, but there are still plenty of ways to use those cores, and that's only going to increase as apps are re-written to be more heavily multi-threaded.
NOT TRUE....The Quad core G5 people are in an uproar because Logic Pro only uses 2 cores on the G5....they updated Logic Pro so it uses 4 cores, but the G5 Quad still only uses 2 cores....there are also photoshop actions that are NOT multi core aware so will only run on one core.....Hopefully 10.5 will make all this irrelevant.
leekohler
Apr 27, 10:17 AM
Stay classy Faux News:
Image (http://images1.dailykos.com/i/user/6685/what-it-says-fox.png)
I'm seriously beginning to lose my patience with idiots. Is anyone else completely sick of these fools?
Image (http://images1.dailykos.com/i/user/6685/what-it-says-fox.png)
I'm seriously beginning to lose my patience with idiots. Is anyone else completely sick of these fools?
plinden
Sep 12, 11:00 AM
The folks over at Anandtech have dropped engineering samples of the quad core cloverton into a Mac Pro - http://www.anandtech.com/mac/showdoc.aspx?i=2832&p=6
and it worked ... all eight cores were recognised.
The rest of the article was interesting too.
and it worked ... all eight cores were recognised.
The rest of the article was interesting too.
Grokgod
Jul 28, 10:58 AM
What I am really interesting is in wether the new chip will be COOLER in the MBP's than whats in it now.
Anyone have any specs as to compare the two chips and the heat that they produce in the MBP's.
These things have got to get cooler!
Or at least a plastic something to cover the ALU so that you can type on them>
Does the pCheese world have this problem with HOT! palm rest?
They never seem to over at FRys electronics
Anyone have any specs as to compare the two chips and the heat that they produce in the MBP's.
These things have got to get cooler!
Or at least a plastic something to cover the ALU so that you can type on them>
Does the pCheese world have this problem with HOT! palm rest?
They never seem to over at FRys electronics
Ja Di ksw
Aug 25, 05:15 PM
I would just like to say that every time I have dealth with Apple's help (blue line on screen, crack on trackpad, melted power brick cord, ordering, etc), they have been superb. Very professional, very helpful, and very quick. Does this add much to the discussion? No, but too often we only hear the bad, so I wanted to put in some good as well.
NATO
Nov 28, 06:58 PM
I believe, correct me if I'm wrong, that microsoft suggested it in the first place to universal.
So they say.... :rolleyes:
So they say.... :rolleyes:
Bradley W
Aug 6, 01:09 PM
_
princealfie
Nov 29, 08:58 AM
Time for Apple to change the paradigm again. I think it's time for Apple to start putting together a music production house. Offer musicians the ability to go direct to iTunes with all the marketing necessary to promote their catalogs. I'm not very familiar with the music industry, but I "think" Apple is quite prepared to create their own studios, handle their own promotion/marketing and already have a HIGHLY efficient distribution system in place. Granted, they are not supposed to be creating music according to their Apple Music agreement, but if they just bought Apple Music outright it would make a great fit, eh?
B
Perhaps we need to have a iTube website eh?
B
Perhaps we need to have a iTube website eh?
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